Jazz was sensational! She is excellent at her craft, and it's comforting to know she has a nursing background. She numbed my arm very well so I didn't feel much pain at all! Jazz also has cool taste in music, her office has a chill vibe and she was able to get the job done effectively while having lighthearted conversation the entire time. Tattoo removals don't sound like a fun experience, but if Jazz is doing the job, I know I can look forward to my next treatment. Jazz rocks!